Frequently Asked Questions

How often will my subscription be re-billed?

Subscriptions are re-billed on the 15th of every month. If you sign up for 3, 6 or 12 months, you will be billed once, and when that time is up, you will be rebilled for another term. The cut-off for subscribing is the 1st of the month, so if you're interested in the current month's box, be sure to sign up before the cut-off date. For example, if you want to receive September's box, you would need to sign up in August. Boxes are shipped out at the beginning of the month. You can cancel any time before the 15th by emailing 

Are you sold out?

Since we don't outsource our boxes and hand pick each bead every month, we have a very limited supply of theme boxes available. We estimate the amount and create our boxes based on how many subscribers we have from the previous month and adjust accordingly throughout the month. For theme boxes in particular, if we sell out in a month, we will be sure to have a new theme available at the beginning of the next month. We very rarely sell out of Surprise Mix boxes, so if you miss out on a theme, you will still be able to get a box of beads!

What kind of beads should I expect to get?

Each month we come up with a theme, ranging from victorian, to bohemian to retro, and everything in between! Each box will contain about 8-10 different bags of beads, and may also include findings, pendants, clasps, or a special vintage surprise! We have every color under the sun, and our materials range from glass, acrylic, metal, bone, semi-precious, cloisonne, shell, wood and ceramic. Our supplies are limited for each bead style, so each box will be different from the next, within that month's theme. Surprise Mix boxes have a variety of different materials, in many different styles, with colors that usually coordinate with each other.